Refund policy

To ensure customer satisfaction, please follow our refund policy:

1. Customers can request a refund within 30 days of purchase.
2. Items must be unused and in original packaging to qualify for a refund.
3. Proof of purchase is required for all refund requests.
4. Refunds will be processed within 7-10 business days after approval.
5. Shipping costs are non-refundable unless the item is defective.
6. For defective or damaged items, customers should contact Pro Skin Shop USA within 48 hours of receipt.